Question 1

Can I make a special pendant/statuette?

Accepted Answer

Of course! We support special orders, whatever you need or want we will try our best to make it. We have a factory with skilled and talented craftsmen that will work on your desired piece. We have a selection of over two-thousands models to choose from and a vast stock of materials. Whatever it is you need, we can probably make it.

Question 2

Do you sell in bulk?

Accepted Answer

Indeed we do! We are in direct contact with one of the biggest factories, hence we can provide large batches of products. We are also in contact with a transportation company that can provide delivery to the airport or port anywhere in the world! Feel free to contact me for details.

Question 3

Where can I see the objects in details?

Accepted Answer

If the details provided are not enough to satisfy your eyes, we also have videos on major social media that has videos up close to all our models. Please note that we cannot make a video of every color of each model ^-^;
We can however welcome you to a live feed to see and check our treasures directly!

Question 4

Do you have an after sale support?

Accepted Answer

Yes we offer after sale support for issues with delivery, product fabrication default and tracking.

Question 5

Are your items all natural?

Accepted Answer

Yes they are! Unless specified, all of our products are 100% natural stone, semi-precious stone, agate, wood, crystal.

Question 6

What is the metal part made of in some of your jewelry?

Accepted Answer

The metal wire used for our crystals are made from gold plated or silver plated material.

Question 7

Are the jewelry waterproof?

Accepted Answer

Yes they are! You can clean them under water if they get dirty. 
However we suggest that you do not wear them under the shower as the cords will be wet for a certain amount of time. For the wired crystals, we don't advise you to touch water unless you dry them off right away as the oxygenation will deteriorate the metal.

Question 8

What can your product be used for?

Accepted Answer

Most of our products are made to be worn, however you can also use them as decorations as almost all of them can sit alone. On top of your screen or on the desk, in an aquarium or a miniature zen garden, hanged in a car or in the house. The options are endless! 
Just don't throw it at people, it will damage both... but probably the receiving end a little more.

Question 9

Does your FAQ applies to all your products?

Accepted Answer

Our FAQ only applies to our products. It does not cover our partners' products.

Frequently asked questions